JAPAN AIRLINES

JMB DIAMOND Award Tickets

 

Exclusive benefits for JMB DIAMOND Status Members

During the following promotion period,if award sets are not available, JMB DIAMOND members can redeem an Economy Class for twice the standard required mileage for JAL Group Domestic/JAL International Award Tickets.

JMB DIAMOND Award Tickets Application is now available through the JAL website! For Japan region please click here opens in new window

Application Please refer to the Application Method of Award Tickets below

Promotion Period:

JAL Group domestic flights until March 31, 2018 (flight date)
JAL international flights until September 30, 2017 (flight date)

  • * The promotion for JAL international flights will end on September 30, 2017 (flight date).
Application start date:
JAL Group domestic flights 9:30 2 months before flight departure
JAL international flights 10:00 (Japan Time) on January 14, 2016 (Thu.)
  • * There are no Restricted Travel Dates.
Required Mileage:

Twice the standard required mileage for JAL Group Domestic / JAL International Award Tickets

  • * Mileage for 2 flight sectors is required even if 1 flight sector of the JAL Group Airlines domestic award ticket is used for the travel.
Eligible Routes:

Routes eligible for JAL Group Domestic/JAL International Award Tickets

  • * Code-share flights operated by airlines other than JAL are not eligible.
  • * Valid for travel on code-share flights with Fuji Dream Airlines (FDA).
Eligible Class:
JAL international flights:
 Business Class, Premium Economy Class and Economy Classes
JAL Group domestic flights:
 Class J and Economy Class
The deadlines for application:

The deadlines for processing JMB DIAMOND Award Tickets will be as follows:

For members in American Region

International flights:

12:00 noon pacific time (requests made in North America) or Sao Paulo local time (requests made in South America), 4 days prior to departure*1*2

Domestic flights:

4 days prior to departure*1*2
(Deadline for application on through JAL website is 23:59 Los Angeles time, 4 days prior to departure*1)

  • *1 Excluding the departure date
  • *2 If the deadline is a Saturday, Sunday, or U.S. Holiday falls within the 4 days prior to departure, the deadline for processing will be 5 days prior to departure.

For members in Asia·Oceania Region

International flights:

12:00 noon local time of the JAL offices of your membership registration 4 days prior to departure*1*2

Domestic flights:

4 days prior to departure*1*2
(Deadline for application on through JAL website is 23:59 Hong Kong time, 4 days prior to departure*1)

  • *1 Excluding the departure date
  • *2 Deadlines will differ if a Saturday, Sunday, or Holiday of the JAL offices of your membership registration falls within the 4 days prior to departure. Please apply for your awards to the JAL offices of your membership registration well in advance.

For members in Europe·Middle East・Africa Region

International flights:

12:00 noon U.K. time 4 days prior to departure*1*2

Domestic flights:

4 days prior to departure*1*2
(Deadline for application on through JAL website is 23:59 U.K. time, 4 days prior to departure*1)

  • *1 Excluding the departure date
  • *2 Deadlines will differ if a Saturday, Sunday, or U.K. Holiday falls within the 4 days prior to departure. Please apply for your awards to the JMB Center well in advance.
  • * Effective for requests for domestic flights made after 00:00 on April 1, 2017 (Japan time), Japan time will be used to determine the deadline for all regions.
    • JAL website: No later than 23:59 (Japan time) one day before the departure date
    • Regional JMB award reservation desks: No later than 18:00 (Japan time) one day before the departure date
  • * Application through JAL website after the date 4 days prior to the departure is temporarily unavailable.
    Please call JMB award reservation desk of your membership region no later than 18:00 (Japan time) one day before the departure date.
    We apologize for the inconvenience.
  • * JAL International Upgrade Awards are not available.
  • * Reservations for JAL international one-way award tickets must be made by phone.
  • * Waitlists are not permitted.
  • * Airport taxes, airport facility charges, security charges and such must be paid by member’s credit card.
  • * Open itineraries are not permitted. JMB DIAMOND Award Tickets will become invalid if you fail to change reservations to flights with available seats before departure.
  • * Reservation change is only possible to a JMB DIAMOND Award Ticket reservation even if regular award seats are available. JMB DIAMOND Award Tickets cannot be changed to regular award tickets and vice versa. Also the number of miles deducted for the JMB DIAMOND Award Tickets cannot be reinstated.
  • * Reservations for JMB DIAMOND Award Tickets and mileage processing must be completed in advance. You cannot make an application at the airport.
The deadline for changing reservation:

Deadline will be at least 4days before the new departure date of the flight sector or before the original departure date and time of the flight sector (whichever comes first) for Japan domestic routes (opens in new windowfor example).(Japan time)

Deadline through JAL website will be 12:00 noon, 4 days prior to departure*1 for international flights.

  • *1 Los Angeles time for members in American Region, Hong Kong time for Asia・Oceania Region, U.K. time for Europe・Middle East・Africa Region.
    The journey must be completed within the validity of the award tickets.
Number of passengers permitted per itinerary:

Up to 5 passengers for the same itinerary (More than 6 passengers are not permitted to make applications.)

  • * Up to 4 passengers for the same itinerary in case of application of JAL Group domestic flights through JAL website.
Cancellation and mileage reinstatement:
Mileage can be reinstated only if the award is completely unused.
JAL Group domestic flights:

When cancelling/refunding a completely unused award ticket, payment of ¥6,200* (tax included) will be the only option available for paying the refund charge.

  • *The refund charge must be paid by credit card only.
    Please note that some credit cards will not be accepted.
JAL International flights:

if those awards are completely unused and by paying a half required mileage of JMB DIAMOND Award Tickets as the applicable fee. (No change)

Mileage cannot be reinstated after the flight departure.
Cancellation and mileage reinstatement through JAL website will not be available.
For information on other conditions, please refer to rules of opens in new windowJAL Group Airlines Domestic Award Tickets or opens in new windowJAL International Award Tickets.

Application Method of Award Tickets

STEP1

JMB Top Page

Please login with you JMB membership number and password.

→
STEP2

Top Page upon Login

Choose “Domestic Award Ticket Reservation/International Award Ticket Reservation” on the left-hand column of the page.

→
STEP3
Please choose your desired itinerary and apply for the promotion.

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